Privacy Policy & Terms of Service — Candid Contracting, LLC DBA Candid Contractors
Effective Date: August 26, 2025


PRIVACY POLICY & TERMS OF SERVICE — Candid Contracting, LLC DBA Candid Contractors
Effective Date: August 26, 2025


Program Description
By opting in, you agree to receive SMS/MMS messages from Candid Contracting, LLC DBA Candid Contractors at (972) 919-0828. These messages may include account notifications (quotes, scheduling confirmations, invoices, and account notices) and customer care (answering questions and service updates). Message frequency varies depending on your service needs. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.


Information We Collect
Contact details: name, email, phone number, service address
Service records: scheduling history, communications, invoices
Technical data: device and usage data from our website (cookies, IP address)
SMS/MMS logs: opt-in status, delivery, responses


How We Use Information
To send account notifications (quotes, scheduling confirmations, invoices, and account notices)
and customer care (answering questions and service updates)
To confirm appointments and scheduling
To provide invoices and account notices
To respond to customer questions and provide service updates
To maintain records, comply with law, and protect against fraud
Sharing & Transfers of Information
We do not sell or share personal information with third parties for marketing or promotional
purposes.
Mobile numbers, opt-in data, and SMS consent are never shared with third parties.
We do not transfer consumer data to any external organizations under any circumstances, even
with user consent.
Any necessary operational processing (e.g., messaging or scheduling) is performed within our
systems and subject to strict controls.
Data Protection Policies
We maintain strict internal policies, access controls, and least■privilege permissions to prevent
unauthorized access or sharing of user data.
We regularly review access and revoke permissions that are no longer required.
Opt-In
You can opt in through:
Website forms with an unchecked consent checkbox
Paper or digital service agreements with SMS consent
Keyword text-in to (972) 919-0828
Opt-Out
Reply STOP at any time to opt out. After doing so, you will receive a final confirmation.
No further texts will be sent unless you re-opt in.
Help
Reply HELP for assistance at any time. Or contact us at (972) 919-0828 or
info@candidcontractors.com.
Carrier Charges Notice
Message and data rates may apply. Participating carriers are not liable for delayed or undelivered
messages.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal data,
though no method is 100% secure.
Data Retention
We keep information only as long as necessary to provide services and comply with legal
obligations.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their
information.
Changes
We may update this Privacy Policy & Terms of Service. Updated versions will be posted at
https://candidcontractors.com/privacy-policy.
Contact Us
If you have questions about this policy or want to contact us about your data, please email
info@candidcontractors.com or call (972) 919-0828.